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Author Topic: Website extreeeeemly sloooow...  (Read 3606 times)

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Offline |BUG| Shamu

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Re: Website extreeeeemly sloooow...
« Reply #15 on: November 27, 2006, 09:34:03 PM »
Update, there has been continuing problems and tickets submitted, let's see how the latest fix goes.

Another "script" has been removed.

I have to say response time has been much better, what seems to work best is reopening a previously closed Ticket. Seems to get faster attention than submitting a new one.
« Last Edit: November 27, 2006, 09:35:47 PM by |Bug| Shamu »
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Offline |BUG| Shamu

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Re: Website extreeeeemly sloooow...
« Reply #16 on: November 28, 2006, 01:48:38 PM »
Ongoing dialogue, response time improved during working hours.

Has to be something bigger that just our site.

Down last night again, ticket had not been answewred but site went back up.

So they are doing something beyond just our complaints.
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Offline |BUG| Trauma

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Re: Website extreeeeemly sloooow...
« Reply #17 on: November 28, 2006, 06:28:58 PM »
It seems to be back to normal on my end. Yesterday it was still a bit slow but better. Today is like old times. Great job at customer relations Shamu.  ;)
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Offline |BUG| Shamu

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Re: Website extreeeeemly sloooow...
« Reply #18 on: November 28, 2006, 08:31:40 PM »
An e-mail from Gameservers:

Dear Customer,

Ticket VAO-15140 has been updated by Alex Rivera [staff].

Hello Zafeiria Sikla, your server is now up and running. If you have any
questions or concerns let me know. Thanks for your patience and understanding.
Enjoy.

"ChicagoKilla [GS]"
http://www.gameservers.com

Note: This support member offers support in english, french, spanish, and german. Thank you for choosing GameServers.com, the world wide leader in Game Server Hosting.

I should also note this is from a tech rep not previously associated with our tickets, maybe it was kicked "upstairs". Who know's, we'll see how things go from here.
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